FAQ
Straight answers before you call.
If your question is about a trip that leaves today, skip this page and call. The desk is faster than a form when the clock is short.
Neither. Proze Charters is a broker. We arrange flights with certificated operators. We do not operate aircraft, and a quote is not a confirmed trip until you accept a specific aircraft and the operator’s contract.
Domestic and international. The aircraft follows the distance: a light jet for a short hop, an ultra-long-range cabin when the trip crosses an ocean. Permits, customs, and slots are part of the arrangement.
Same-day flights are often possible when an aircraft and crew are free. Peak dates, international permits, and large groups need more time. If you are inside 24 hours, call (954) 300-4207 rather than waiting on a form.
Military and government dignitaries, entertainers, professional athletes, corporate groups, and affinity groups. Passenger names stay with the desk and with the operator who needs them to conduct the flight. We do not publish a client list.
The quote names the aircraft, the operator, and what is included. Crew, the aircraft, and standard handling are typical. Catering, ground cars, de-icing, international fees, and Wi-Fi are listed separately when they apply, so nothing is buried in one number.
Often, when the operator and the aircraft allow it. Tell us the animal, the weight, and whether you use a carrier. International trips and larger animals have to be cleared before we confirm.
An empty leg is a one-way reposition priced below a normal charter because the aircraft has to move anyway. The primary trip controls the schedule: the flight can move or disappear. The listings on this website are samples, not live inventory.
Every option we send names the operator and the specific aircraft, and we confirm certificates before we recommend it. Third-party audit programs are checked when the operator participates. We do not publish a rating on this site until the owner has approved the exact language.
We do not publish client names, and we do not talk about who was on an aircraft. Operators receive what they need to fly the trip. If a movement needs a higher level of privacy, say so on the request.
Payment, deposit, and cancellation terms are set out with the quote and the operator’s contract. Placeholder: replace this answer with the payment methods and cancellation windows you actually use.
We can outline a program for clients who fly often — hours, service area, and peak-day rules — without publishing a rate card. Use the programs page and we will reply with a structure, not a public price.
11110 W Oakland Park Blvd STE 365, Fort Lauderdale, FL 33351. Email quotes@prozecharters.com or call (954) 300-4207.