Privacy Policy
Effective Date: June 1st, 2026.
Privacy Policy for Proze Charters
Proze Holding LLC (DBA Proze Charters, herein “Proze,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, AI experiences, and related services.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Organization or employer
- Trip information and preferences
- Information you voluntarily submit through forms or conversations
- AI conversation history
- Usage analytics
- Device information
- Browser information
- IP address
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide Proze Charters services
- Deliver AI-powered conversations and experiences
- Respond to customer support requests
- Send requested communications
- Send SMS messages when you have provided consent
- Improve our products
- Detect fraud and abuse
- Meet legal and regulatory obligations
SMS Communications
If you opt in to receive SMS messages from Proze Charters, you agree to receive text messages related to:
- Account notifications
- Appointment reminders
- Product updates
- Customer support
- Service notifications
- Educational content you have requested
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
SMS Data Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes.
Phone numbers collected for SMS communications are used solely for the purposes described at the time consent is obtained.
Sharing Information
We may share information with trusted service providers who help operate our services, including cloud hosting providers, analytics providers, communication providers, and AI infrastructure providers.
We do not sell your personal information.
Cookies
We use cookies and similar technologies to improve functionality, understand usage, and enhance user experience.
You may disable cookies through your browser settings.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information.
No method of electronic transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate information
- Delete personal information
- Withdraw consent
- Request data portability
To exercise these rights, contact us at:
Email: quotes@prozecharters.com
Children’s Privacy
Our services are not intended for children under 13 unless specifically provided through an authorized educational or organizational program with appropriate consent.
Changes
We may update this Privacy Policy periodically. Updates become effective when posted.
Contact
Questions regarding this Privacy Policy may be directed to:
Proze Charter
Email: quotes@prozecharters.com
Website: https://prozecharters.com/